At fbjili, we take responsible gaming seriously — not just because PAGCOR requires it, but because we genuinely care about the wellbeing of every Filipino player on our platform. Whether you're spinning slots in Manila, playing live bingo in Cebu, or betting on the PBA in Davao, we want the experience to remain something you enjoy, not something that causes you stress.
Gaming is a form of entertainment. Like any form of entertainment — a night out in BGC, a resorts-world visit, or a Friday evening with friends — it works best when it's done in moderation, with a clear head, and with money you can genuinely afford to set aside. The moment it stops being fun, that's the signal to pause.
fbjili provides a suite of practical tools and resources to help you stay in control. These aren't hidden in fine print — they are built directly into your account settings and available anytime. If you ever feel that your gaming habits are becoming a concern, we encourage you to use them without hesitation.
Our Commitment as a PAGCOR-Regulated Platform
As a platform operating under PAGCOR oversight, fbjili is bound by responsible gaming standards set by the Philippine government. This includes implementing age verification, offering player protection tools, training our support team to recognize and respond to problem gambling signals, and cooperating with PAGCOR's self-exclusion registry where applicable.
We review our responsible gaming practices regularly and update them in line with PAGCOR's evolving standards and internationally recognized best practices. If you have a concern about how we're handling a responsible gaming matter, you can reach our support team at any time or escalate directly to PAGCOR through their official channels.
On This Page
- Player Control Tools
- Warning Signs to Watch For
- Self-Assessment Checklist
- Self-Exclusion
- Support Resources
Need help right now?
Contact fbjili support anytime: [email protected]
Player Control Tools
Every fbjili account comes equipped with tools that put you in control. No hoops to jump through — just log in, go to settings, and activate what you need.
Deposit Limits
Set a daily, weekly, or monthly maximum deposit amount. Once your limit is reached, fbjili will automatically block further deposits until the period resets. Reducing a limit takes effect immediately; increasing one has a 24-hour cooling period built in.
Session Time Reminders
Set a session time limit and fbjili will display a reminder notification when you've been playing for that duration. It's a simple nudge — because it's easy to lose track of time when you're in the middle of a great game.
Cooling-Off Period
Need a short break without fully closing your account? Activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time, your account is suspended for gaming while your balance remains safely intact.
Self-Exclusion
Choose to self-exclude for a set period (3 months, 6 months, 1 year) or permanently. Once active, fbjili blocks all access to your account and will not send promotional materials. We take self-exclusion requests very seriously.
Loss Limits
Set a maximum loss threshold per day, week, or month. Once reached, your account will pause gaming activity for the remainder of that period. This is one of the most effective tools for keeping play within budget.
Activity History & Statements
Access a full history of your deposits, withdrawals, bets placed, and session durations. Reviewing your own activity is one of the most powerful habits for staying aware of how much time and money you're spending on the platform.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. It doesn't always look like the dramatic scenes you see on TV. More often, it starts with subtle changes in behavior that are easy to rationalize. Knowing these signs — in yourself or in someone you care about — is the first step toward getting help.
Spending more money on gambling than you intended or can comfortably afford
Chasing losses — continuing to play in an attempt to win back money already lost
Hiding your gambling activity from family members or close friends
Missing important responsibilities — work, school, family time — because of gambling
Feeling anxious, irritable, or restless when you try to cut back or stop
Borrowing money, selling possessions, or dipping into savings to fund gambling
Gambling to escape stress, loneliness, boredom, or emotional difficulties
Thinking about gambling constantly — planning your next session even when doing other things
Self-Assessment Checklist
Read through the questions below and answer them honestly — there are no right or wrong answers here. This checklist is for your own reflection, not a diagnosis.
Am I Gambling Responsibly?
If you answer "yes" to several of these questions, consider speaking to a professional or using fbjili's self-exclusion tools.
Have you ever gambled with money that was meant for essential expenses like rent, utilities, or food?
Have you ever felt the urge to return to gambling to win back money you lost in a previous session?
Have you lied to family members or friends about how much time or money you spend gambling?
Has gambling caused you to miss work, school, or important family occasions more than once?
Do you feel irritable or on edge when you're unable to gamble, or when you try to reduce how much you play?
Have you ever borrowed money from anyone — family, friends, or a lender — specifically to gamble?
Do you feel that gambling is your main way of coping with stress, loneliness, or negative emotions?
Have you tried to stop or reduce your gambling and found that you couldn't follow through on that intention?
Self-Exclusion at fbjili
Self-exclusion is a formal tool that prevents you from accessing your fbjili account for a defined period of time. It's one of the most direct ways to break a cycle if you feel your gambling is getting out of hand.
At fbjili, self-exclusion is taken seriously. Once you activate it, our system will:
- Block your access to all real-money games and sports betting
- Pause all pending bonus offers and promotional communications
- Prevent any new deposits during the exclusion period
- Retain your balance safely so it's accessible when the exclusion period ends (or upon verified request if permanently excluded)
Self-exclusion periods available on fbjili: 3 months, 6 months, 1 year, or permanent.
To activate self-exclusion, log into your fbjili account and navigate to the Responsible Gaming section in your Account Settings, or contact our support team directly and we will process your request immediately.
In addition to fbjili's internal tools, PAGCOR maintains a national self-exclusion registry for players who wish to restrict access across multiple PAGCOR-regulated gaming venues and platforms. For details on how to register with PAGCOR's program, visit the About Us page or contact our support team for guidance.
Playing Smart
Even if you don't feel you need self-exclusion, these habits will help keep your gaming experience healthy and enjoyable long-term.
- Set a budget before you play — decide on a fixed amount you're comfortable losing, and treat it like a ticket price for entertainment, not an investment.
- Use deposit limits — setting a hard weekly or monthly cap removes the temptation to top up impulsively after a losing session.
- Take regular breaks — step away from the screen, hydrate, and give yourself time between sessions.
- Never gamble under the influence — alcohol and fatigue impair decision-making and often lead to higher-than-intended spending.
- Keep gaming separate from finances — use a dedicated e-wallet (GCash or Maya) funded only with your entertainment budget, not your main bank account.
- Don't gamble to solve money problems — the odds are designed to favor the house over time; gambling is not a financial strategy.
- Talk about it — if a family member or friend is concerned about your gambling, listen to them. Outside perspective matters.
Support Resources
If you or someone you care about needs help with problem gambling, these resources are available to support you. Reaching out is always the right move.
PAGCOR Responsible Gaming
PAGCOR operates responsible gaming initiatives and a self-exclusion program for all regulated platforms in the Philippines. Contact PAGCOR directly for national registry access.
National Mental Health Crisis Hotline
The Philippine Department of Health operates a 24/7 mental health crisis line. Gambling-related stress and anxiety are valid reasons to call and speak with a trained counselor.
Gamblers Anonymous Philippines
A peer-support fellowship for individuals who identify as problem gamblers. Meetings are held in Manila, Cebu, Davao, and other major Philippine cities, as well as online.
fbjili Support Team
Our trained support agents are available 24/7. For responsible gaming assistance, deposit limit requests, or self-exclusion, contact us at: [email protected]
fbjili is strictly for adults aged 21 years and above, in compliance with Philippine law. We support responsible gaming — this page details all available self-exclusion tools, deposit limits, and support resources.
Play Safely on fbjili
When gaming is fun and within your means, it's genuinely enjoyable. Set your limits, know your tools, and explore 800+ games on a PAGCOR-regulated platform that has your back every step of the way.
21+ only. Please play responsibly. PAGCOR regulated. For help: [email protected]